Troubleshooting

01Saving and files

I pressed Ctrl+S and nothing downloaded. That is correct. Save writes the project in this browser. To get a file, Export → Project file (.omni).

I sent a .omni and OmniPlayer would not open it. Check the file exported cleanly (Export → Project file (.omni)). OmniPlayer accepts .omni directly — drop it or use player.html?scene=<url>. If the message says newer OmniMotion, update the player build. For a quick check without a file, use Preview from the editor. See Saving and Preview & the player.

My projects vanished. They live in this browser, on this device. Another browser, a private window, or clearing site data will not see them. Keep .omni copies for anything you care about.

Autosave says it is not working. Storage is full or blocked. Export a .omni now. Then delete unused projects from the hub.

I imported a file and my project is gone. It isn't. Import file… opens a .omni as a new project; the one you were editing stays as last saved. Find it on the Projects screen. If it had unsaved changes, the import asked first.

02Designing

A click selects the whole group, not the thing I clicked. That is the first click. Double-click to go inside; after that, single clicks pick siblings at the same depth. Ctrl+click (Cmd+click) picks the exact layer at once. See Selecting.

Alt+click no longer selects the layer underneath. Alt+drag duplicates now. Use Ctrl+click on the same spot — each click goes one layer down — or right-click → Select layer ▸.

I can't find the keyframe badges (or Deform, or Interactions). The panel is in Design mode. Switch the top of Properties to Motion, or search for the row by name.

The panel only shows a few sections. Changed is on, or a category tab (Layout, Shape, Style, Behavior) is picked. Click Changed off, or pick All.

Resizing a group squashed the text inside. The group is set to Scale content — like a group (groups made with Ctrl+G start that way). Set Contents to Keep layout — children follow their pins, or wrap the layers with Frame selection (Ctrl+Alt+G) instead.

Resizing didn't make the text bigger. Resizing changes the box. Use the Scale tool (K) to scale the content with it.

Dragging a page's handle changed its real size. That's what the handles do. To preview a page at another size without changing it, type the size in the W × H fields beside the screen chips. See Responsive & Screens.

I can't grab the middle of a small shape — it rotates or moves on one axis. Motion handles is on in the view bar; its pivot and axis arrows sit in the middle. Turn it off to drag from anywhere.

Ctrl+A didn't select a hidden layer. It skips hidden and locked layers on purpose. Pick them in the Layers panel.

Paste put the copy inside a card. Paste goes into the selected frame or group. Clear the selection first (Esc) to paste at the pointer, or use Paste in place (Ctrl+Shift+V).

A layer changed its look after I edited it — its style is gone. Editing a styled value by hand detaches that layer from its text or effect style. Pick the style again, or Update the style from this layer.

"This scene is full." A scene holds up to 8,192 layers. Delete unused layers or move part of the design into another project.

03Effects

I added Glass and see nothing. Glass bends what is behind the layer. Put it on a card over a photo, or use an Effect Layer over a composition. A solid fill hides the refraction.

The Effect Layer does nothing. An empty stack is invisible. Add an effect, and make sure the layer sits above what it should process, and that its box covers that area.

Duplicate didn't copy the glitch. Ctrl+D copies the layer, not its effect stack. Use one Effect Layer over several layers, or add the effect again.

The glitch froze when I stopped the timeline. Set Motion to Free run if the look should keep moving while the playhead is still. Timeline ties it to the film.

04Interactions and play

Click does nothing on a 3D screen that shows an artboard. The artboard must be the mesh Material → Base Color → Layer, Projection: UV, and you must be in Play or Simulate. A Projector stamp of that layer is only a picture. Empty poster pixels (letterbox, or the artboard itself with no child under the pointer) still hit the mesh.

Click does nothing on the canvas. Rules run in Play (the pill on the artboard), in Simulate (Shift+P) and in Preview, not while you edit — otherwise selecting a layer would click it.

Hover left the layer stuck big. The recipe must write both Hover → To and Hover End → From. Check Sentences for the leave rule.

053D

Blend / shadow / effects on a mesh did nothing. Those abilities are 2D. A mesh uses Material; a light uses Light. They are not in + Add on 3D objects.

Clones is missing on a model. Skinned (rigged) models cannot clone. Wait until the file has finished loading; then + Add › Clones appears for a still model.

I can't click layers around the 3D scene. You are in Focus mode. Esc or Exit in the toolbar.

The Projector image is almost invisible. Intensity is stamp strength, not a light. Leave it at 100 %. A leftover 1 % looks empty.

Bake stamp did nothing. Receivers on Choose with nothing ticked stamps nobody. Switch to All meshes, or tick the mesh. A source must be picked first.

The second Projector of three is blank. Four Projectors stamp live at once. If a fifth is silent, hide or delete extras. A Spot gobo lights the cone — it does not stamp mesh color; use Type: Projector.

Cards on a clone ring look at the center, not me. Orient: Inward faces the layout center. Set the mesh's Face camera to Upright (or Full) so each copy faces the camera.

06Timeline and scroll

The artboard won't scroll. Content has to be taller (or wider) than the frame. The Scroll panel says when it isn't.

A section holds the wrong layers. Open the section row and tick only the layers that should freeze. Unticked layers keep scrolling.

Video export looks slow / stretched. Recording is real time. Keep the tab in front until it finishes.

07The editor

A panel disappeared. The three buttons in the top bar, or Ctrl+\ Ctrl+. Ctrl+/. Ctrl+Enter brings them all back. A thin strip at the edge also reopens it.

A card says something went wrong. The rest of the editor is still running. Try again, or Download project for a .omni. The scene is still in memory.

The empty canvas keeps hinting. Draw anything — an artboard or a rectangle — and the three-step welcome leaves.

The editor feels slow. Open Performance in the top bar. If it warns that hardware acceleration looks off, How do I turn it on? gives the steps for your browser.

I can't find the Flow button. Flow is gone. Hover a sentence in Sentences to see the two layers it connects.

✦ AI or Generate asks for a key. Open Settings › AI & Generation (Ctrl+,), paste the Fal / Claude / Gemini key, Save. The next request uses it. Keys stay on this browser.